How Our Human Connection Service Works
01
Research
Before taking calls for your community, our Call Center agents become experts on your community by reviewing the information you’ve provided and researching your community independently
02
Setup
We begin setup by replacing your community phone number anywhere they are listed online with our Tracking Numbers, allowing us to begin receiving calls
03
Represent
We officially start representing your community by answering all inbound calls, contacting & managing new leads, and routing any other calls to their desired destination
Details About Our Human Connection Services
Details About Our Human Connection Services
Senior Living Sales Experts
Experts in senior living sales, our Resident Acquisition Management Team (RAM Team) will masterfully represent your community at the highest level to build relationships, nurture leads, and most importantly – schedule tours.
Let Caregivers Do What They Do Best
Caregivers can now focus on what they’re good at – providing care. Not being a phone operator or a sales person. We’ve saved communities thousands of hours of answering calls, planning, researching, and managing leads. That’s valuable time your community can use to provide better care for your residents.
Schedule Tours In Your Sleep
Whether you’re working in your community, handling business critical duties, or getting some much deserved rest – you can be confident that the RAM Team is working hard on your behalf to schedule tours and fill your community.
Speed to Lead
If new leads aren’t contacted within 1 hour, the ability to simply schedule a tour instantly decreases by 50%. This can be nearly impossible to achieve for caregivers/owners who have countless things demanding their attention. Which is why having a dedicated call center team solely focused on rapid lead follow-up is such an effective strategy.
Calls Get Answered
One of the most important factors for increasing internet traffic (and leads) is whether or not calls are answered when your community receives them – no matter what type of calls they are. Don’t stress over answering every call (most of which likely won’t be from qualified leads) and leave that up to our RAM Team.
Let’s Discuss Your Project!
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