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The Flawed Marketing System Holding Communities Back

01

Patchwork Solutions

In an effort to cover all bases, senior living communities often work with multiple vendors and partners to handle different aspects of marketing—such as SEO, paid media, and content creation. While each vendor may be effective in its own area, these disjointed services rarely align, creating a fragmented strategy that lacks cohesion. This scattered approach means the community’s marketing message becomes inconsistent and less impactful.

A man and woman are seated together, intently focused on a laptop screen in a collaborative setting

Outdated Strategies

The senior living industry has traditionally lagged in adopting innovative digital marketing strategies. Many communities still rely on outdated tactics that fail to resonate with today’s seniors and their families. Instead of a fresh, engaging online experience, prospects are met with a generic sales process that does little to differentiate the community or encourage serious consideration of senior living as a viable choice.

02
a person drinking from a cup
03

Referral Agency Dependency

With limited success from patchwork solutions and outdated methods, many communities turn to referral agencies as a last, and oftentimes necessary, resort. While agencies bring in leads, they come at a high cost and with very short length of stays—often taking a substantial percentage of revenue for each resident. This dependency becomes a costly crutch, draining resources without providing a sustainable, tailored marketing system for long-term success.

Two individuals shaking hands over a desk filled with cash

THE RESULT:

Prospects Stay at Home

In an effort to cover all bases, senior living communities often work with multiple vendors and partners to handle different aspects of marketing—such as SEO, paid media, and content creation. While each vendor may be effective in its own area, these disjointed services rarely align, creating a fragmented strategy that lacks cohesion. This scattered approach means the community’s marketing message becomes inconsistent and less impactful.

A senior woman sitting comfortably in a chair

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