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Ralience

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Lead Management Reimagined for Senior Living

Streamlined lead nurturing and seamless communication, all in one powerful platform.

Effortless Lead Follow-Up and Nurturing

Ralience is an all-in-one CRM built specifically for senior living communities. From lead management to automated communication, Ralience helps you stay connected with prospects, streamline your sales process, and increase occupancy—all while saving you time and effort.

The Struggle to Stay Connected

The average number of conversations needed to convert a senior living lead into a resident.

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Manually managing each conversation is overwhelming and time-consuming. Ralience takes the workload off your shoulders with automated email and SMS messages tailored to each lead source, ensuring every lead receives timely, personalized follow-ups without extra effort.

The number of days an average sales cycle takes in senior living.

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Staying connected over such a long sales cycle is challenging. Ralience keeps your community top-of-mind with automated, timely follow-ups that nurture leads throughout the decision-making process, so you don’t lose valuable prospects.

From Lead to Resident

How Ralience Works for You

New Lead

A lead comes in through our Conversion Tools, providing valuable prospect information.

Auto-Populate

A lead comes in through our Conversion Tools, providing valuable prospect information.

CRM Sync

Need flexibility? Ralience seamlessly integrates with other CRMs, if required.

Auto Nurture

Leads are placed in automated email/SMS sequences tailored to their specific type.

Track & Progress

Your team can track all interactions and manually advance the sales process toward residency.

What Sets Ralience Apart

Effortless Tour Scheduling

Empower prospects to schedule tours directly on your website with Ralience’s user-friendly calendar. This seamless online booking feature allows prospective residents and families to pick a time that works for them, automatically updating your schedule and sending confirmations. With automated reminders, your team can focus on creating an exceptional tour experience while Ralience handles the logistics.

Streamlined Lead Management

Take control of your lead pipeline with Ralience’s Opportunities dashboard. Organize leads, track their journey through the sales funnel, and prioritize high-value prospects. By centralizing lead data, Ralience helps you focus on converting leads into residents, maximizing your occupancy potential.

Unified Communication Hub

Keep all communication in one place with Ralience’s Conversations hub. Manage emails, texts, and calls from a single platform, ensuring no message is missed. Effective communication builds trust and rapport, and Ralience makes it easy to stay connected with prospects, residents, and their families.

Accelerated Sales Cycles

The typical senior living sales cycle spans 145 days—Ralience shortens that timeline. With automated, personalized email and SMS nurturing, Ralience keeps your community top-of-mind, guiding prospects through their decision-making journey faster. Engage leads consistently and provide timely information to convert them into residents sooner.

Flexible Customization Options

Ralience offers ready-to-use features with the flexibility to customize. Use the system as is for immediate benefits, or tailor Ralience to your unique needs with custom sales pipelines, automations, marketing campaigns, and more. Achieve the perfect balance between out-of-the-box functionality and a personalized solution that drives growth.

Full Feature List

User-Friendly Interface

Automated Lead Nurturing

Online Tour Scheduling & Reminders

Centralized Communication (Email/SMS/Phone Calls)

Advanced Lead Management

Team Task Assignments

Reputation & Review Management

Resident Invoicing & Payments

Social Media Posting Tools

Website, Form, and Survey Builders

Dashboard Analytics

Google Business Profile & Analytics Integration

Media Storage

In-Depth Training Resources

Custom Automations

FAQs

Have questions? Check out our FAQs for quick answers—if you need more help, feel free to reach out!

How does Ralience help with lead management?

Ralience simplifies lead management by organizing your leads, tracking their progress through the sales funnel, and highlighting high-priority prospects. This centralized approach maximizes your ability to convert inquiries into move-ins.

Absolutely! Ralience is user-friendly and intuitive, making it easy to navigate even for those with minimal technical experience. Plus, we offer comprehensive support and training to ensure you’re set up for success.

Ralience streamlines tour scheduling by enabling prospects to book directly through a Tour Calendar integrated into your website. It also automates reminders and manages all appointment details in one place, letting you focus on creating a great tour experience.

Our team provides extensive support and training, including interactive guides, a Help Center with in-depth documentation and videos, and access to a dedicated support team for any questions or concerns.

Yes, there are minimal costs associated with emails, SMS, and phone calls sent through Ralience. For detailed information on pricing and how it works, please refer to our article: Understanding Ralience Communication Billing.

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